FAQs

Who Can We Help?

•The person who is still suffering from alcohol or drug dependency.
•The chronic relapser, unable to obtain significant lengths of sobriety.
•Males and females, 18 years of age and older.
•The family members, and those most affected by addiction.
•Those who have run out of options, and are ready to surrender to the disease of addiction.

How Do I Begin?

• Make the decision to change now.
• Call Phoenix Recovery Center today at 410-671-7374 or out of state 800-671-9516, and speak to one of our capable staff.

What Do I Bring?

• Any prescription medications you are currently taking-(enough to last for 4 weeks). You will be provided vitamin supplements, as appropriate.
• Seven to ten days worth of casual clothes. Provocative, and alcohol or drug referenced clothing is not permitted.
• Insurance and pharmacy ID card.
• Driver's license or other form of ID.
• Your favorite blanket, sheet set, or pillow is permitted.
• Normal alcohol-free toiletries and personal hygiene items.
• 12-step and /or recovery oriented reading material.
• Phone card for long distance calls. Phone privileges are arranged on a scheduled basis.
• Writing paper, stamps, and envelopes.
• Black pen, yellow highlighter, and a journal.
• If you smoke, a carton of cigarettes.
• $20.00 to $25.00 dollars in cash.

We ask that you please Do Not bring the following items:

• Cell phone, cameras, disc man, lap tops, palm pilots, clock radios, hand held games, or other electronic, or stereo equipment.
• Ipods or other MP3 players.
• Expensive jewelry.
• Snacks, candy, or any beverages. These items are supplied at Phoenix Recovery Center.
• Novels, magazines, or other non-recovery based reading material.
• Musical instruments, sports equipment, or pocket knives.
•Crafts, needle point, knitting, etc.

When is the wellness program & visitation?

•Family wellness program begins promptly at 1:00 P.M.
•Visitation is on Sunday afternoon at 3:00P.M.- Following the family wellness program.
•Visitation is arranged through the client's counselor.
•Visitors are limited to 3 persons and must be at least 12 years old.
•The schedule requires the visitor and client to participate in a Family Wellness Education Session from 1:00 to 3:00 P.M. with actual visitation from 3:00 to 4:00 P.M.
•The visitor is required to participate in the Family Wellness Education Session as a condition of spending time with the client at 3:00 P.M.
•Please note that gifts, clothes, cigarettes or other items you bring for the client are subject to search by Phoenix Recovery Center staff.

When can clients make personal telephone calls?

•Telephone privileges are on Saturday.
•The client signs up for a specific time from 8:00 to 9:00 AM or Noon to 1:00 PM or 3:00 to 5:00 PM.
•We ask that the telephone time be limited to no more than 10 minutes.
•We suggest a pre-paid phone card be used for these calls.

When can loved one’s talk to a counselor?

The PRC Clinical Model is based on Group Therapy and is intensive. We understand that family members want to know about their loved one’s progress. However, excessive calling takes away from time that could be spent with the client. We request that each client designate a ‘point person’ to communicate with us. The point person may call and ask for the Family Resource Coordinator, who will return your call in a timely fashion. Due to our demanding treatment schedule, these call backs must be limited to 5 minutes.